Blend nature's charm and smart design, adding cozy warmth and flair to your room. It's not just lighting, also a statement of nature, craftsmanship, and your personal style.
Use A-grade rattan and care every little tiny thing, bring the best organic vibe to your space
From unique designs to light finishes, every piece is a labor of love, perfected at every step
Use age-old techniques, making each item a testament to traditional craftsmanship
More than light fixtures, each is a handcrafted statement adding a unique, impressive flair to your room
Blow the dust away from the lampshade using a hair dryer
Take a soft cloth, slightly wet it, and gently wipe the rattan. Avoid harsh cleaners
Allow 70 - 100cm between the bottom of your ceiling fixture and the top of your dining table
Leave a minimum of 200cm from the bottom of the fixture to the floor
Leave a minimum of 200cm from the bottom of the fixture to the floor
Leave a minimum of 200cm from the bottom of the fixture to the floor
About Transportation
We offer free shipping to European countries.
Delivery time = Process time ( order preparation )+ Shipping time.
|
Shipping Methods |
Free Shipping |
|
Carrier |
EMS |
|
Cost |
Free |
|
Process Time |
2-10 Working Days |
|
Shipping Time |
14-28 Working Days |
|
Delivery Area |
To most European countries |
In most cases, we will process and arrange shipment within 2-10 working days after receiving your order. Shipping time is 14-28 Working Days, for the same country, shipping time varies from region to region.
• We ship for free to most countries (except Iceland). Due to current sad events we are unable to ship to Ukraine. We apologize for any inconvenience caused and thank you for your understanding.
• If the shipping address is in Iceland, we need to charge a shipping fee of at least EUR 80.
• If you still have questions or need to ship to other countries, please contact us for inquiries: [email protected]
Yes. Once your order has shipped, you will receive an email with a tracking number.
Click on this link https://www.17track.net/en and enter the tracking number.
You can also contact our customer service team [email protected] for the latest logistics information.
About Returns and Refunds
You can cancel your order for free within 48 hours without any reason.
If your order has been shipped, it cannot be canceled. If you insist on canceling it, you will be charged 30%-50% of the order amount for our storage costs, order preparation costs and shipping costs. This fee will be deducted from the refund of your(s) item(s).
Products received with broken glass, dented shades or frames are not considered defective and cannot be returned. In this case, we will replace the glass or shades at no additional charge.If you do not wish to receive a replacement and wish to return the item, we will treat it as a normal return and charge up to 35% of the return fee. We also reserve the right to deduct all outbound shipping charges from refunds.
After receiving your return, it can take up to 5 working days for the funds to credit back to your original payment (PayPal: 1-2 days; Credit card: 3-5 days). If you still have any problem about refund, please get in touch with us at [email protected], we will reply you as soon as possible.
Please note that any cancellations or returns are subject to our Returns and Refunds Policy.
About Product
If the lamp uses bulb such as E27, E14, G9 and so on, you can choose a dimmable bulb, so that the lamp will be dimmable with your dimmable system. But if you don't have a dimmable system at home, please enquire us and we will customize the lamp for you.For the lamp with LED-chip, you are not able to change the light source inside, and mostly, we will offer warm light, cool light and dimmable version. If there is no dimmable version at the product page, please enquire us. We can make all lamps dimmable. If you have this need, don't hesitate to enquire us.
We offer 150cm cable for most lamps. If you want a longer cable (within 800cm), please make a note when you place the order, we will extend the cable for free.
Yes, the voltage of our products is automatically adjusted based on your shipping destination within the European Union.
For EU countries, including France, Germany, Netherlands, Italy, Spain, Ireland, Greece, Portugal, Belgium, Denmark, and Sweden, our products operate at a voltage range of 220V-240V, which aligns with the standard power specifications in these regions.
You can shop with confidence, knowing that no additional voltage converter will be required.
